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TECHNICAL SERVICES AT SDS:

The “Technical Support Division” at SDS is managed by professionals from food background who possess B.Tech, BSc, MSc , MTech and PHD degrees from reputed Universities and Institutes like IIT’s in India. The technical support division at SDS provides after sales support to all our existing users by undertaking their instruments under AMC, Repair, Service and Calibrations.

The “Application Support Division” at SDS is managed by Food Technologists whose services are available to all our prospective and existing users, as and when desired. The application team at SDS also extends support to the sales team by organising technical discussions / presentations and demonstrations at customer site so that they can assess the technicalities of our instruments and its utility, as per their area of application.

The vision of Technical Support Division at SDS is to support existing customers in achieving final standardized products in most economic way using our instruments. We accomplish this by providing proper training during the installation of our instruments, develop application studies, research papers and provide sample testing facilities.

We are committed to bringing new and established Food/Pharmaceutical/Package testing technologies to India for a better tomorrow. Therefore, you may also reach us for the following service requirements :

  • Testing Advice Service - Texture Analysis, Water Activity Analysis, Headspace Analysis.
  • Use of Lab facilities for sample testing.
  • Technical and Application training on our different testing equipments.
  • Qualification Services - IQ, OQ, PQ.

The moisture analysis toolkit is a software package being offered by Meter Group Inc., USA which is a one stop solution for all your moisture calculations. It helps you calculate product shelf life, evaluate packaging, determine critical water activity of your products for defects such as caking, clumping and other textural changes and predict results such as moisture migration, final water activity of a recipe, effect of packaging materials and storage conditions. The software uses scientific predictive models based on proven algorithms which help save time and labor. It is a fairly quick way to use available data and solve challenges faced in a research or Quality assurance set up.